Friday, June 03, 2011
The dirty hands of Allstate
A few weeks ago, a friend of mine living and teaching in Yuma, Arizona was involved in a head-on car collision that resulted in the demolition of his 1995 Honda Civic—his only reliable transportation. The incident unfolded as an elderly gentleman turned left in front of him as my friend’s Honda entered an intersection under normal circumstances. My friend was on his way to play a celebratory round of golf following the end of the academic year. Although he attempted to avoid the collision, there simply wasn’t enough time and his day at the links was lost along with his car. Thankfully no one was seriously injured.
The other driver was cited and admitted on the scene to police and others that he was completely at fault.
Done deal, right?
Not so fast.
A couple days after the accident, the other driver’s insurance company, Allstate, balked about the incident and indicated that they were not satisfied with the initial reports and questioned whether or not their client was truly at fault.
Today, my friend received an official email from Allstate that they will dispute his claim and therefore, not compensate him for his losses. I’m hard pressed to find a greater example of maliciousness and ill will in the news these days.
My friend’s insurance company, Geico, hasn’t been much help either up to this point, but I’m not quite ready to lump them in there with the ilk of Allstate.
And so, here we have the essence of what is so very wrong with this country. It begins with operations like Allstate who are clearly more interested in turning a dollar rather than righting a wrong—especially when it comes to someone like this friend who is making his way through this world without any kind of safety net or nest egg to fall back on.
In good faith, I made the 1,200 mile journey to Yuma to bring him back to this part of the country where a summer job awaited him. Nevermind that he lost two weeks of full-time pay while he waited (also in good faith) for this matter to settle quickly and fairly. I too was not worried about the expenses out of my pocket knowing he would be reimbursed for the loss of his car, transportation expenses back to Montana and whatever lost wages he suffered.
Instead, the diabolical “good hands” of Allstate Insurance don’t see it that way. Not even remotely. I wouldn’t be surprised to hear one day not too far down the road that insurance companies like Allstate are in the business of stealing cars because that’s what happened to my friend. Simply put, Allstate Insurance stole his car.
As big business executives and board members grow richer while the little folk like us become poorer and trampled by this prolific and rampant self-centered corporate greed, I’m sadly beginning to understand more each day why a person grabs a gun and decides to fly off the deep end and take several others with him/her.